Help Me. Help You

We’ve all been there. Reaching out for help and not getting the answer you need. Something you thought would be a simple fix, now has become a very frustrating experience. A bad experience with support can alter your entire outlook on a company.According to statistics published in the Huffington Post, “84% of consumers are frustrated when the agent does not have information”. This is a powerful statistic and one that businesses are starting to take notice of.Providing valuable customer service is the top priority of The Uniform Solution Team.In this month’s blog, we’ll discuss all of the support tools available to you and how you can get answers when you need them.

Continue reading “Help Me. Help You”

5 Key Items that Your E-Commerce Site Must Have

Having an E-Commerce site for your customers to purchase at their convenience is great. Allowing your customers to quickly complete the buying process online is even better. The Uniform Solution WebStore is included in your subscription to help your business run 24/7.

That being said, it is vital that you protect your customers’ sensitive information. Below are 5 important items that you must have on your E-Commerce site if you are processing credit cards. Continue reading “5 Key Items that Your E-Commerce Site Must Have”