Meet Our Team
David Johnson is the president of Diamond Data Systems and the key architect of The Uniform Solution – the uniform industry’s leading software solution for retailers. David started his career with Texas Instruments working as an Industrial Engineer and gained software development experience while working for Andersen Consulting. In 1992, with a desire to create his own company and family with a retail uniform business in Nashville, David began creating a software program for uniform retailers that has become the foundation for his company.
Since 1993 The Uniform Solution has been leading the industry with key innovations that have made the uniform retailer more productive, efficient, and informed. Today The Uniform Solution is installed in more than 1000 locations, supports multi-store retailers with 20+ locations, provides a WebStore so retailers can easily sell online, and connects with the systems at major uniform vendors to simplify product maintenance, provide electronic ordering, and to expedite merchandise receipt.
David is married to Erica and they have 4 boys. In his free time, David enjoys coaching, playing tennis, water sports, and gardening.
Director of Sales/Connected Partner Coordinator
John Bass is the most experienced person you can find to help you get your uniform store or business up and running on an inventory control system. Since 1998, John has helped hundreds of uniform stores determine their hardware and software needs to support their specific type of business. If you are a retail business, selling on-site, processing orders, or eCommerce, John is familiar with it all. With over 15 years in the business, John has extensive knowledge about computers, software, and always works to provide the customer with the greatest value possible. His goal is to meet your needs and to use The Uniform Solution to provide exceptional value.
At home John enjoys spending time with his wife and son, and he only rarely mentions the sailboat he doesn't get to take out anymore.
Bill Appell spent the last 17 years building and managing a programming/QA team at a software company in CT. Before that he had his own software company and also worked as a Design Engineer at a plastics manufacturing plant in Northwest PA. In the Spring of 2017 he decided that he’d had enough snow shoveling to last a few lifetimes, so he answered the call of a new opportunity as Development Manager at Diamond Data Systems in Texas.
When Bill is not at work he is often tinkering with electronics and embedded programming or working on his model railroad.
Larry Sand is an exceptional developer with a thirst for knowledge, a love of technology, and the ability to produce exceptional results. At Diamond Data Systems, Larry is the architect of the proprietary Web Server that drives the WebStore for The Uniform Solution. He is also an indispensable resource for analyzing the zeros and ones of the technical challenges we face as a software development company, yet he still has the ability to understand the needs and passions of the customer. Coupled with his patience and a great sense of humor is his ability to break down and explain complex items in a way almost anyone can understand.
At home in Minnesota where he lives with his wife and 3 children, Larry enjoys photography, astronomy, fishing and almost anything outdoors.
Just like the coon hounds you can find in the back woods of Indiana where he lives, Eddie Sizemore is a gifted software developer that locks down on a task with a passion that never ceases. Eddie Sizemore joined the development team at Diamond Data Systems in 2010 and has been essential to our release of the WebStore and the MS SQL version.
Eddie lives in Indiana just outside Louisville, KY with his wife of many years. Although his kids are out of the house now, he is a true family man that enjoys the time they spend together on vacations and holidays.
Paul Sink has been in application development for over 27 years and has over 15 years of experience in retail POS development. There is no doubting the experience and knowledge he brings to the table. As a developer for Diamond Data Systems, Paul’s extensive background is an immeasurable resource.
At home, Paul enjoys spending time with his wife; he is a voracious reader, a great outdoorsmen and woodworker.
Hina Syed is the talented Executive Assistant at Diamond Data. She works on a variety of roles and projects, ranging from administrative to financial. Hina is proficient with analytics, project management and accounting. She has a Bachelors of Science in Paralegal Studies from Texas Wesleyan University.
Along with her current job duties, she is also working on obtaining her law degree from The University of Texas @ Dallas, making her an even more valuable asset to the team.
In her spare time, she enjoys reading, painting epic murals and hanging out with her pet Dolphin Dan.
Director of Operations
Kristen Timm recently joined the Diamond Data Systems team as our Support Manager. She comes to us with valuable experience in large scale software support. Her prior work on translating customer needs and priorities to usable data for development on new products will ensure that DDS is moving forward with your goals in mind. She has a passion for superior customer service and delivering results.
Outisde of work you can catch Kristen exploring the outdoors with her husband Bob.
Sr. Technical Support Analyst & Sr. Catalog Coordinator
Pam has been with Diamond Data Systems since 1999 in the capacity of Customer Service|Technical Support. Pam has done an outstanding job working with our customers in the 14 years here at Diamond Data Systems and has received a number of gifts from customers in acknowledgement of her outstanding customer support. Pam has also been the Vendor Catalog Coordinator during the past 10 years and does an excellent job updating and coordinating the new product line releases with the vendors and our customers.
Outside of work, Pam has started running in a number of 5K races here in the Dallas area and has received several medals for placing 2nd and 3rd place in her age group. Pam has two children and three grandchildren and her dog Otto who fill her life with joy and keeps her busy.
Technical Support Manager
Jon Lemons has had a role in customer facing business for over ten years, and has done everything from sales and support, to training classrooms of new staff. His friendly demeanor and ability to explain complex issues make him a valued asset.
Jon is also assisting in various marketing related projects, helping the team craft new solutions to improve the customer support experience.
Taking on the WebStore training, Jon has helped many clients realize the potential of their webstore. If you schedule a WebStore call, Jon can assist you in getting your webstore live that same week.
An avid lover of soccer, he’s a die-hard fan of local MLS team, FC Dallas. When he's not at a game he enjoys spending time with his wife and children.
Nedra has over 15 years of SQL Server database experience, making her a valuable asset to the technical support team. Her skillset allows her to work with both customers while improving the vendor catalog integration.
She has been a support team member for over a year and has flourished assisting customers with a variety of issues. Nedra enjoys reading, listening to music and trying to find Nemo in her elaborate saltwater fish tank.
Technical Support/IT Specialist
Kyle Larson finished his Master‘s program at Northern Kentucky University in 2016. His experience is focused on network and data management. With a passion for customer service, Kyle’s top priority is providing an excellent customer experience.
Kyle served as an IT technician in Ohio before joining Diamond Data Systems. He also has experience working in collegiate athletics within public relations and sports information.
Kyle enjoys spending time with his wife and two dogs. He is a self proclaimed basketball fanatic who also enjoys playing golf.
Ali Syed is new to the Tech Support Team and has a passion for helping others. He is currently obtaining an Information Systems degree from The University of Texas @ Arlington. He loves being hands on and is growing to become an expert in his field of interest.
Outside of the office or the classroom you can find Ali coaching his old high school's wrestling team.